{"id":"CVE-2019-8394","published":"2019-02-17T04:29:00Z","modified":"2026-06-17T02:41:56Z","title":"Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability","vendor":"Zoho","product":"ManageEngine","tier":"core","eol":null,"description":{"text":"Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.","provenance":"source","from":"NVD"},"summary":{"text":"Zoho ManageEngine ServiceDesk Plus (SDP) before build 10012 contains an unrestricted file upload flaw in its login page customization functionality. An attacker with network access and low-privilege authentication can upload arbitrary files, with no user interaction required.","provenance":"ai","model":"claude-haiku-5-5","generatedAt":"2026-10-23T07:11:24Z"},"cvss":{"score":6.5,"severity":"MEDIUM","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N","provenance":"source","from":"NVD"},"epss":{"score":0.63336,"percentile":0.99204,"date":"2026-10-28","provenance":"source"},"kev":{"dateAdded":"2021-11-03","dueDate":"2022-05-03","ransomware":false,"requiredAction":"Apply updates per vendor instructions.","notes":"https://nvd.nist.gov/vuln/detail/CVE-2019-8394","provenance":"source"},"vulncheckKev":{"dateAdded":"2020-12-23","exploitedFirstSeen":"2020-12-23","ransomware":false,"evidence":[{"url":"https://socprime.com/blog/zoho-manageengine-servicedesk-plus-vulnerability-detection-and-mitigation/","date":"2020-12-23"},{"url":"https://www.cisa.gov/sites/default/files/feeds/known_exploited_vulnerabilities.json","date":"2021-11-03"}],"evidenceTotal":2,"provenance":"source"},"exploited":true,"otx":{"pulseCount":50,"pulses":[{"name":"Actively_Exploited_Kev | Oct 29, 2026","url":"https://otx.alienvault.com/pulse/6ae20c1db17e7057ae7d9ad1","created":"2026-10-28"},{"name":"Actively_Exploited_Kev | Oct 28, 2026","url":"https://otx.alienvault.com/pulse/6ae0ba7e0e2a97ff7b218819","created":"2026-10-27"},{"name":"Actively_Exploited_Kev | Oct 27, 2026","url":"https://otx.alienvault.com/pulse/6adf68b85c3e852f3c111d18","created":"2026-10-26"},{"name":"Actively_Exploited_Kev | Oct 24, 2026","url":"https://otx.alienvault.com/pulse/6adb740e397c3ad4799aa4cd","created":"2026-10-23"},{"name":"Actively_Exploited_Kev | Oct 23, 2026","url":"https://otx.alienvault.com/pulse/6ada236fcfba2dfa730ea482","created":"2026-10-22"},{"name":"Actively_Exploited_Kev | Oct 22, 2026","url":"https://otx.alienvault.com/pulse/6ad8d33a077cbb5cab524d80","created":"2026-10-21"},{"name":"Actively_Exploited_Kev | Oct 21, 2026","url":"https://otx.alienvault.com/pulse/6ad78130c4d1ac2be83a8b6d","created":"2026-10-20"},{"name":"Actively_Exploited_Kev | Oct 20, 2026","url":"https://otx.alienvault.com/pulse/6ad62f63c24a405a3423cc13","created":"2026-10-19"},{"name":"Actively_Exploited_Kev | Oct 19, 2026","url":"https://otx.alienvault.com/pulse/6ad4dda174e5797d0bd238b7","created":"2026-10-18"},{"name":"Actively_Exploited_Kev | Oct 18, 2026","url":"https://otx.alienvault.com/pulse/6ad38c22e1848f8189d1c121","created":"2026-10-17"}],"provenance":"machine"},"cwes":[{"id":"CWE-434","name":"Unrestricted Upload of File with Dangerous Type"}],"references":[{"url":"http://www.securityfocus.com/bid/107129","tags":["Third Party Advisory","VDB Entry"]},{"url":"https://www.exploit-db.com/exploits/46413/","tags":["Exploit","Third Party Advisory","VDB Entry"]},{"url":"https://www.manageengine.com/products/service-desk/readme.html","tags":["Release Notes","Vendor Advisory"]},{"url":"http://www.securityfocus.com/bid/107129","tags":["Third Party Advisory","VDB Entry"]},{"url":"https://www.exploit-db.com/exploits/46413/","tags":["Exploit","Third Party Advisory","VDB Entry"]},{"url":"https://www.manageengine.com/products/service-desk/readme.html","tags":["Release Notes","Vendor Advisory"]},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394","tags":["US Government Resource"]}],"techniques":[{"id":"T1190","name":"Exploit Public-Facing Application","tactics":["initial-access"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Remote exploitation of public-facing web application","mappingType":"exploitation_technique","evidence":[{"from":"description","quote":"allows remote attackers to upload arbitrary files via login page customization","start":65,"end":143}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"},{"id":"T1505.003","name":"Web Shell","tactics":["persistence"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Uploaded web shell enables server-side script execution","mappingType":"primary_impact","evidence":[{"from":"description","quote":"allows remote attackers to upload arbitrary files","start":65,"end":114}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"}],"reports":[],"affected":[],"advisories":[],"euvd":{"id":"EUVD-2019-17784","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2019-17784","exploited":true,"exploitedSince":"2021-11-03","provenance":"source"},"exploits":[{"id":46413,"url":"https://www.exploit-db.com/exploits/46413","title":"Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload","type":"webapps","platform":"jsp","date":"2019-02-18","verified":false,"provenance":"source"}],"exploitSources":{"exploitdb":{"count":1,"earliest":"2019-02-18"},"metasploit":[{"name":"ManageEngine ServiceDesk Plus Arbitrary File Upload","module":"exploit/multi/http/manageengine_sd_uploader","type":"exploit","disclosureDate":"2015-08-20","url":"https://github.com/rapid7/metasploit-framework/blob/master/modules/exploits/multi/http/manageengine_sd_uploader.rb"}],"first":{"date":"2015-08-20","source":"Metasploit","url":"https://github.com/rapid7/metasploit-framework/blob/master/modules/exploits/multi/http/manageengine_sd_uploader.rb"},"provenance":"source"},"exploitRefs":["https://www.exploit-db.com/exploits/46413/"],"flow":[{"stage":"exploitation","techniques":["T1190"],"provenance":"ai"},{"stage":"primary","techniques":["T1505.003"],"provenance":"ai"}],"timeline":[{"date":"2015-08-20","kind":"exploit-public","label":"First public exploit: Metasploit; later: Exploit-DB 2019-02-18","url":"https://github.com/rapid7/metasploit-framework/blob/master/modules/exploits/multi/http/manageengine_sd_uploader.rb","provenance":"source"},{"date":"2019-02-17","kind":"published","label":"Published (NVD)","url":"https://nvd.nist.gov/vuln/detail/CVE-2019-8394","provenance":"source"},{"date":"2020-12-23","kind":"exploited-reported","label":"Exploitation first reported (VulnCheck KEV evidence)","url":"https://socprime.com/blog/zoho-manageengine-servicedesk-plus-vulnerability-detection-and-mitigation/","provenance":"source"},{"date":"2021-11-03","kind":"kev","label":"Added to CISA KEV","url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","provenance":"source"},{"date":"2021-11-03","kind":"euvd-exploited","label":"ENISA EUVD: exploited","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2019-17784","provenance":"source"}],"speed":{"daysToPublicExploit":null,"firstExploitFrom":"Metasploit","daysToKev":990},"priority":{"score":67.4,"factors":[{"name":"In a KEV catalog","points":35.0,"detail":"listed in CISA KEV and VulnCheck KEV"},{"name":"Recent KEV listing","points":0.0,"detail":"added 2136 days ago"},{"name":"Known ransomware use","points":0.0,"detail":"not known"},{"name":"EPSS percentile","points":19.84,"detail":"percentile 0.9920"},{"name":"Named in threat reports","points":0.0,"detail":"0 reports"},{"name":"Public exploit code","points":5.0,"detail":"1 NVD reference tagged Exploit; 1 Exploit-DB entry; 1 Metasploit module"},{"name":"Mentioned in OTX pulses","points":3.0,"detail":"50 pulses"},{"name":"CVSS severity","points":4.55,"detail":"base score 6.5"},{"name":"End-of-life product","points":0.0,"detail":"supported or unknown"}]}}