{"id":"CVE-2020-2507","published":"2021-02-03T15:51:16Z","modified":"2024-09-16T19:40:15Z","title":"command injection vulnerability in Helpdesk","vendor":"QNAP Systems Inc.","product":"Helpdesk","tier":"core","eol":null,"affectedVersions":[{"vendor":"QNAP Systems Inc.","product":"Helpdesk","versions":[">= unspecified, < 3.0.3"]}],"description":{"text":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","provenance":"source","from":"CVE.org"},"summary":null,"cvss":{"score":9.8,"severity":"CRITICAL","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","provenance":"source","from":"CVE.org CNA"},"epss":{"score":0.03079,"percentile":0.87659,"date":"2026-10-30","provenance":"source"},"kev":null,"vulncheckKev":{"dateAdded":"2021-03-05","exploitedFirstSeen":"2021-03-05","ransomware":false,"evidence":[{"url":"https://blog.netlab.360.com/qnap-nas-users-make-sure-you-check-your-system/","date":"2021-03-05"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-02-29&host_type=src&vulnerability=cve-2020-2507","date":"2024-02-29"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-03-01&host_type=src&vulnerability=cve-2020-2507","date":"2024-03-01"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-03-02&host_type=src&vulnerability=cve-2020-2507","date":"2024-03-02"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-03-20&host_type=src&vulnerability=cve-2020-2507","date":"2024-03-20"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-03-21&host_type=src&vulnerability=cve-2020-2507","date":"2024-03-21"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-04-17&host_type=src&vulnerability=cve-2020-2507","date":"2024-04-17"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-05-10&host_type=src&vulnerability=cve-2020-2507","date":"2024-05-10"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-05-11&host_type=src&vulnerability=cve-2020-2507","date":"2024-05-11"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2024-08-10&host_type=src&vulnerability=cve-2020-2507","date":"2024-08-10"}],"evidenceTotal":85,"provenance":"source"},"exploited":true,"otx":{"pulseCount":0,"pulses":[],"provenance":"machine"},"cwes":[{"id":"CWE-77","name":"Improper Neutralization of Special Elements used in a Command"},{"id":"CWE-78","name":"Improper Neutralization of Special Elements used in an OS Command"}],"references":[{"url":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08","tags":["x_refsource_MISC"]}],"techniques":[],"reports":[],"affected":[],"advisories":[],"euvd":{"id":"EUVD-2020-22300","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2020-22300","exploited":false,"exploitedSince":null,"provenance":"source"},"exploits":[],"exploitSources":null,"exploitRefs":[],"flow":[],"timeline":[{"date":"2021-02-03","kind":"published","label":"Published (CVE.org)","url":"https://www.cve.org/CVERecord?id=CVE-2020-2507","provenance":"source"},{"date":"2021-03-05","kind":"exploited-reported","label":"Exploitation first reported (VulnCheck KEV evidence)","url":"https://blog.netlab.360.com/qnap-nas-users-make-sure-you-check-your-system/","provenance":"source"}],"speed":{"daysToPublicExploit":null,"firstExploitFrom":null,"daysToKev":null},"priority":{"score":59.4,"factors":[{"name":"In a KEV catalog","points":35.0,"detail":"listed in VulnCheck KEV"},{"name":"Recent KEV listing","points":0.0,"detail":"added 2066 days ago"},{"name":"Known ransomware use","points":0.0,"detail":"not known"},{"name":"EPSS percentile","points":17.53,"detail":"percentile 0.8766"},{"name":"Named in threat reports","points":0.0,"detail":"0 reports"},{"name":"Public exploit code","points":0.0,"detail":"none found"},{"name":"Mentioned in OTX pulses","points":0.0,"detail":"0 pulses"},{"name":"CVSS severity","points":6.86,"detail":"base score 9.8"},{"name":"End-of-life product","points":0.0,"detail":"supported or unknown"}]}}