{"id":"CVE-2024-57726","published":"2025-01-15T23:15:09Z","modified":"2026-06-17T08:13:58Z","title":"SimpleHelp Missing Authorization Vulnerability","vendor":"SimpleHelp ","product":"SimpleHelp","tier":"core","eol":null,"description":{"text":"SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.","provenance":"source","from":"NVD"},"summary":{"text":"The SimpleHelp remote support software contains a missing authorization flaw that allows low-privileged technicians to create API keys with excessive permissions. An attacker holding a low-privileged technician account on a network-reachable SimpleHelp instance, with no user interaction required, can use such keys to escalate privileges to the server admin role.","provenance":"ai","model":"claude-haiku-5-5","generatedAt":"2026-10-23T07:02:06Z"},"cvss":{"score":9.9,"severity":"CRITICAL","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H","provenance":"source","from":"NVD"},"epss":{"score":0.66414,"percentile":0.9928,"date":"2026-10-29","provenance":"source"},"kev":{"dateAdded":"2026-04-24","dueDate":"2026-05-08","ransomware":true,"requiredAction":"Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.","notes":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726","provenance":"source"},"vulncheckKev":{"dateAdded":"2025-04-17","exploitedFirstSeen":"2025-04-17","ransomware":true,"evidence":[{"url":"https://x.com/MsftSecIntel/status/1912906407239655833","date":"2025-04-17"},{"url":"https://news.sophos.com/en-us/2025/05/27/dragonforce-actors-target-simplehelp-vulnerabilities-to-attack-msp-customers/","date":"2025-05-27"},{"url":"https://socradar.io/dragonforce-exploits-simplehelp-msp-ransomware/","date":"2025-05-28"},{"url":"https://reliaquest.com/blog/ransomware-cyber-extortion-threat-intel-q2-2025/","date":"2025-07-03"},{"url":"https://www.cyfirma.com/research/tracking-ransomware-june-2025/","date":"2025-07-11"},{"url":"https://www.zscaler.com/resources/industry-reports/threatlabz-2025-ransomware-analysis.pdf","date":"2025-07-29"},{"url":"https://www.dragos.com/blog/dragos-industrial-ransomware-analysis-q2-2025/","date":"2025-08-14"},{"url":"https://staticfiles.acronis.com/downloads/b0c9bd8858b6ef06146ba1591caabf23","date":"2025-08-20"},{"url":"https://securelist.com/malware-report-q2-2025-pc-iot-statistics/117421/","date":"2025-09-05"},{"url":"https://slcyber.io/whitepapers-reports/an-escalation-in-attacks-the-ransomware-landscape-in-h1-2025/","date":"2025-09-25"}],"evidenceTotal":22,"provenance":"source"},"exploited":true,"otx":{"pulseCount":50,"pulses":[{"name":"Actively_Exploited_Kev | Oct 30, 2026","url":"https://otx.alienvault.com/pulse/6ae35d889ea92b4ce19c2680","created":"2026-10-29"},{"name":"Actively_Exploited_Kev | Oct 29, 2026","url":"https://otx.alienvault.com/pulse/6ae20c1db17e7057ae7d9ad1","created":"2026-10-28"},{"name":"Actively_Exploited_Kev | Oct 28, 2026","url":"https://otx.alienvault.com/pulse/6ae0ba7e0e2a97ff7b218819","created":"2026-10-27"},{"name":"Actively_Exploited_Kev | Oct 27, 2026","url":"https://otx.alienvault.com/pulse/6adf68b85c3e852f3c111d18","created":"2026-10-26"},{"name":"Actively_Exploited_Kev | Oct 24, 2026","url":"https://otx.alienvault.com/pulse/6adb740e397c3ad4799aa4cd","created":"2026-10-23"},{"name":"Actively_Exploited_Kev | Oct 23, 2026","url":"https://otx.alienvault.com/pulse/6ada236fcfba2dfa730ea482","created":"2026-10-22"},{"name":"Actively_Exploited_Kev | Oct 22, 2026","url":"https://otx.alienvault.com/pulse/6ad8d33a077cbb5cab524d80","created":"2026-10-21"},{"name":"Actively_Exploited_Kev | Oct 21, 2026","url":"https://otx.alienvault.com/pulse/6ad78130c4d1ac2be83a8b6d","created":"2026-10-20"},{"name":"Actively_Exploited_Kev | Oct 20, 2026","url":"https://otx.alienvault.com/pulse/6ad62f63c24a405a3423cc13","created":"2026-10-19"},{"name":"DragonForce Ransomware Profile: From Affiliate Program to Cybercrime Cartel","url":"https://otx.alienvault.com/pulse/6ad5aadd4dbef4abab5b9cd2","created":"2026-10-19"}],"provenance":"machine"},"cwes":[{"id":"CWE-862","name":"Missing Authorization"}],"references":[{"url":"https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier","tags":["Release Notes"]},{"url":"https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/","tags":["Third Party Advisory"]},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726","tags":["US Government Resource"]},{"url":"https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/","tags":["Technical Description"]},{"url":"https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce","tags":["Third Party Advisory"]}],"techniques":[{"id":"T1078","name":"Valid Accounts","tactics":["initial-access","persistence","privilege-escalation","stealth"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Attacker uses existing low-privilege technician account","mappingType":"exploitation_technique","evidence":[{"from":"description","quote":"low-privileges technicians to create API keys","start":85,"end":130}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"},{"id":"T1068","name":"Exploitation for Privilege Escalation","tactics":["privilege-escalation"],"provenance":"ai","basis":"ai-mapping","bases":["ai-mapping"],"basisDetail":"claude-haiku-5-5: Privilege escalation to server admin role","mappingType":"primary_impact","evidence":[{"from":"description","quote":"can be used to escalate privileges to the server admin role","start":174,"end":233}],"model":"claude-haiku-5-5","confidence":"medium","confidenceNote":"AI-mapped from the description (quote-validated, not expert-reviewed)"}],"reports":[],"affected":[],"advisories":[],"euvd":{"id":"EUVD-2024-53724","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2024-53724","exploited":true,"exploitedSince":"2026-04-24","provenance":"source"},"exploits":[],"exploitSources":{"nuclei":[{"id":"CVE-2024-57726","name":"SimpleHelp <= 5.5.7 - Privilege 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exploited","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2024-53724","provenance":"source"}],"speed":{"daysToPublicExploit":null,"firstExploitFrom":null,"daysToKev":464},"priority":{"score":79.8,"factors":[{"name":"In a KEV catalog","points":35.0,"detail":"listed in CISA KEV and VulnCheck KEV"},{"name":"Recent KEV listing","points":0.0,"detail":"added 561 days ago"},{"name":"Known ransomware use","points":10.0,"detail":"CISA KEV and VulnCheck KEV: Known"},{"name":"EPSS percentile","points":19.86,"detail":"percentile 0.9928"},{"name":"Named in threat reports","points":0.0,"detail":"0 reports"},{"name":"Public exploit code","points":5.0,"detail":"1 nuclei template"},{"name":"Mentioned in OTX pulses","points":3.0,"detail":"50 pulses"},{"name":"CVSS severity","points":6.93,"detail":"base score 9.9"},{"name":"End-of-life product","points":0.0,"detail":"supported or unknown"}]}}