{"id":"CVE-2025-2777","published":"2025-05-07T14:53:00Z","modified":"2026-02-26T18:28:50Z","title":"SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection","vendor":"SysAid","product":"SysAid On-Prem","tier":"core","eol":null,"affectedVersions":[{"vendor":"SysAid","product":"SysAid On-Prem","versions":["<= 23.3.40"]}],"description":{"text":"SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality,  allowing for administrator account takeover and file read primitives.","provenance":"source","from":"CVE.org"},"summary":{"text":"SysAid On-Prem versions up to and including 23.3.40 contain an XML External Entity (XXE) injection flaw in the lshw processing functionality, which is an improper restriction of XML external entity references. An unauthenticated attacker with network access can exploit it without any user interaction to read arbitrary files and take over an administrator account.","provenance":"ai","model":"claude-haiku-5-5","generatedAt":"2026-10-29T07:12:02Z"},"cvss":{"score":9.3,"severity":"CRITICAL","version":"3.1","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L","provenance":"source","from":"CVE.org CNA"},"epss":{"score":0.72852,"percentile":0.99448,"date":"2026-10-29","provenance":"source"},"kev":null,"vulncheckKev":{"dateAdded":"2025-05-14","exploitedFirstSeen":"2025-05-14","ransomware":false,"evidence":[{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-14&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-14"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-15&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-15"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-16&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-16"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-17&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-17"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-18&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-18"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-19&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-19"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-20&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-20"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-21&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-21"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-22&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-22"},{"url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-23&host_type=src&vulnerability=cve-2025-2777","date":"2025-05-23"}],"evidenceTotal":224,"provenance":"source"},"exploited":true,"otx":{"pulseCount":1,"pulses":[{"name":"Well-known Out-of-band Interaction Domains","url":"https://otx.alienvault.com/pulse/699442284d8721685a1c8e4b","created":"2026-02-17"}],"provenance":"machine"},"cwes":[{"id":"CWE-611","name":"Improper Restriction of XML External Entity Reference"}],"references":[{"url":"https://documentation.sysaid.com/docs/24-40-60","tags":["vendor-advisory"]},{"url":"https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/","tags":["exploit"]}],"techniques":[],"reports":[],"affected":[],"advisories":[],"euvd":{"id":"EUVD-2025-13877","url":"https://euvd.enisa.europa.eu/vulnerability/EUVD-2025-13877","exploited":false,"exploitedSince":null,"provenance":"source"},"exploits":[],"exploitSources":{"nuclei":[{"id":"CVE-2025-2777","name":"SysAid On-Prem <= 23.3.40 - XML External Entity","severity":"critical","path":"http/cves/2025/CVE-2025-2777.yaml","url":"https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2025/CVE-2025-2777.yaml"}],"provenance":"source"},"exploitRefs":["https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/"],"flow":[],"timeline":[{"date":"2025-05-07","kind":"published","label":"Published (CVE.org)","url":"https://www.cve.org/CVERecord?id=CVE-2025-2777","provenance":"source"},{"date":"2025-05-14","kind":"exploited-reported","label":"Exploitation first reported (VulnCheck KEV evidence)","url":"https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-05-14&host_type=src&vulnerability=cve-2025-2777","provenance":"source"}],"speed":{"daysToPublicExploit":null,"firstExploitFrom":null,"daysToKev":null},"priority":{"score":67.1,"factors":[{"name":"In a KEV catalog","points":35.0,"detail":"listed in VulnCheck KEV"},{"name":"Recent KEV listing","points":0.0,"detail":"added 534 days ago"},{"name":"Known ransomware use","points":0.0,"detail":"not known"},{"name":"EPSS percentile","points":19.89,"detail":"percentile 0.9945"},{"name":"Named in threat reports","points":0.0,"detail":"0 reports"},{"name":"Public exploit code","points":5.0,"detail":"1 NVD reference tagged Exploit; 1 nuclei template"},{"name":"Mentioned in OTX pulses","points":0.68,"detail":"1 pulse"},{"name":"CVSS severity","points":6.51,"detail":"base score 9.3"},{"name":"End-of-life product","points":0.0,"detail":"supported or unknown"}]}}